Frequently asked questions
After subscribing, you will receive a confirmation email that includes your invoice details for the program you enrolled in. You will also have access to the member portal and a mobile app, which you can use to book your nutrition sessions and classes. Our customer happiness manager will contact you to schedule your first virtual consultation and guide you through the entire process.
Your subscription to ZambalitaFit includes a comprehensive suite of digital wellness services designed to help you achieve your weight loss goals in a healthy and sustainable way. As a member, you will gain access to personalized wellness plans tailored to your unique needs and lifestyle. This includes expert-led virtual consultations, customized workout regimes, and holistic nutrition advice. Our platform, mobile APP, and What's App group offer continuous support through chat with wellness and exercise coaches. With ZambalitaFit, it's not just about dieting; it's about creating a healthier and happier you.
At ZambalitaFit, we understand that life can be unpredictable, and you may need to take a temporary break from your wellness journey. You have the option to freeze your subscription after you sign up. To do this, simply reach out to your customer happiness manager or any of the coaches for assistance.
Please keep in mind that the duration and frequency of freezing your subscription are subject to approval and will be coordinated with your wellness coach, based on your availability. This flexibility ensures that you can continue your path to a healthier and happier you without losing the progress you've made.
At ZambalitaFit, our subscription process is designed for your convenience. All subscriptions are renewed automatically, ensuring uninterrupted access to our advanced weight loss and wellness services. If you decide to make changes to your subscription, such as freezing or canceling it, you can easily do so from your member's space on our platform. Any adjustments will be reflected in your account immediately. We take pride in the long-term relationships we build with our clients, and our streamlined subscription management is a testament to our commitment to your digital wellness journey.
Yes, ZambalitaFit offers a money-back guarantee if you decide not to continue the program within the first 5 days of joining. Our policy ensures that you can receive a full refund with no questions asked within this period. We are confident, however, that you will find our unique digital wellness programs will not only meet but exceed your expectations, helping you create a healthier and happier you. Many of our subscribers are so satisfied with the results that they choose to renew their subscriptions.
Have More Questions?
Feel free to reach out to us anytime, and we will respond as soon as possible. Your are important to us, and we look forward to assisting you!
